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Apollo.io Onboarding Document - Using ICPs, Personas, Messaging, Signals to Set Up an Automated Outbound Engine

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This is an example Apollo.io Onboarding Document to get alignment with SaaSBoost.io on ICPs, Personas, Messaging, Pain Points, and Signals to build an outbound sales engine in Apollo.io. From this information we will build account and contact lists and custom scoring models, personalized outbound sequences based on intent data, signals (who to reach out to and when, for what reason), personas, content you have, and more. We will track and measure results by ICPs, Personas, and report on this and optimize/experiment over time. Workflows will be used to automate a steady flow of leads and responses.

For further reading, here is a great article that provides a detailed framework to develop ICPs for SaaS: https://www.lennysnewsletter.com/p/how-to-identify-your-ideal-customer

You don’t have to fill out every box but fill out what could be helpful/make sense based on your current situation (when working with SaaSBoost.io on a custom done for you Apollo.io setup, we will share this in an editable Notion page).  If you already have this in another doc or format we can work with that as well.

The most important parts for setup are:

  • ICPs - Target Account List level (detailed data - demographic, technographic, intent topics, etc)
  • Personas (Contact level)
  • Pain Points for both - reasons for reaching out, inflection points
  • How You Solve the Problem, Messaging, Content to support that
  • Social proof - any case studies, logos, customer stories, etc. we can leveragae

ICPs - Account Level Targeting Criteria

Total Addressable Market
What industries and size companies can use your products or services?
Question/Info Needed:
Answer
Industry (s)
Revenue Size
Employee Size
Location
Any Intent data topics/keywords - account level research, what would your customers be searching for?
Technographics (technologies installed) for targeting - i.e. partner software, integrations, etc. that make an ideal account
Who are your dream/wish list clients
Who is not a fit?
Competitors?
Is their an “inflection point” where the timing is good to reach out? (for example opening up a new office, attending an upcoming tradeshow, installed a certain tech, etc.)
Anything else that makes someone a better fit for your product or service?

Personas (Contacts within Accounts)

Could be 1; up to 6+

Personas
Category
Persona Group 1
Persona Group 2
Persona Group 3
Persona Group 4
Main Titles
DEPARTMENT
Minimum Seniority Level
Similar / Relevant Titles
Dynamic Messaging for Persona:
Dynamic Messaging for Persona:
Dynamic Messaging for Persona:
Dynamic Messaging for Persona:
Common Pain Point(s)
Benefit Statements (i.e. we help X persona by doing Z benefit)
Call To Action (discovery call, report, question, demo, etc.)

Values - Messaging

Question/Info Needed:
Answer
What do you provide to your clients?(Dumb it down)
Value proposition
Why CHANGE?
Why NOW?
Why YOU?
How does your differentiator benefit the client?

Referenceable Customer Stories, Case Studies, Reports for Industry Specific Personalization

Will be used as Dynamic variable to personalize messaging at the account level

Industry or Use Case
Description - How you help
Any industry reports, data points, landing pages, case studies, CTA, etc.
#1:
#2:
#3:
#4:
#5:
#6:
Ready to Get Started?

Tell Us About Your Outbound Sales Needs

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Looking  Part-time, Remote SaaS Sales reps or Resellers?
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Search by Role (BDR/SDR/AE), Industry, Geography, Experience level and more
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Tell us about your SaaS Sales background and ideal role. We will connect you with interested SaaS companies looking for flexible/part-time SaaS sales help.
SaaS Experience - select all categories that apply:
Geography you are located in:
Languages your are fluent in - select all that apply:
Years Experience:
Outsourced Services Provided - select all categories that apply:
Compensation Requirements:
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In this tutorial, I’ll show you how to personalize messaging in Apollo.io by persona—perfect for teams targeting multiple decision-makers within the same account. Learn how to use custom fields and dynamic variables to tailor benefit statements, pain points, and CTAs at scale without building dozens of sequences.
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