Senior Amazon Account Manager - Global Ecom Partners

To be successful in this role, an individual should be highly driven and possess strong communication, presentation, and problem-solving skills. Experience in a client-facing role is preferred. Ability to manage multiple brands and being organized will be key component of this role.

JOB DUTIES:

• Manage all aspects of a portfolio of accounts with the goals of growing revenue and profitability for each client. Working closely with the Account Director to strategically drive decision-making and oversee the resolution of technical issues to ensure successful marketplace performance.
• Develop a deep understanding of all your clients’ products and be able to answer detailed questions regarding their project progress, sales, and profitability.
• Professionally communicate with clients to help resolve issues, gather and organize required information, and provide exemplary customer service.
• Strategically scaling client presence on various marketplaces (Amazon, eBay, Walmart, etc.) using data-driven insights and market trends.
• Collaborate with your Marketing Manager and Account Management peers on marketplace experimenting, split testing, and creatively troubleshooting problems. Providing valuable insights in the management of your portfolio.

KNOWLEDGE AND SKILLS:

• Experience working with multiple large and small retailers, and providing advice and direction to management-level contacts.
• Experience in working with international team members and clients
• Exceptional Knowledge of Seller Central and the FBA environment
• An analytical mindset to solve problems, connect complex ideas and think outside the box.
• Proficiency in analyzing data with the ability to manipulate large data sets
• Superior written and verbal communication skills in English
• Proficiency using Excel, flat file, ASANA, and Google Workspace (G Suite) applications
• Comfort level in a fast-paced, team environment and experience working in high-pressure situations with demonstrated effectiveness in prioritizing tasks and projects.
• Amazon Brand Management Experience (ideally 5+ years)
• A client-first mentality with you willing to go the extra mile to help your brand partners.

Job Types: Full-time, Contract

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Experience level:

• 3 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Travel requirement:

• No travel

Application Question(s):

• Have you worked at a fast paced Amazon agency in the past?
• How many brands have you managed at any given time on Amazon?

Experience:

• Amazon Seller or Vendor Central: 3 years (Required)
• Amazon Account management: 3 years (Required)

Work Location: Remote